Business

Conflicts exist in business, no doubt. Unfortunately, it is often ignored, disregarded, misdiagnosed, or overlooked costing a business time, money, employees, reputation, and production. Yet, most business leaders don’t know where to go for help. We understand conflict and connect people and companies to the tools and services needed to manage and resolve such conflicts and disputes. When managed well, conflict can lead to business success.

Common Business Obstacles

1. Staff turnover - For one reason or another you have a revolving door of staff members

2. Team dysfunction - Staff members argue and gossip

3. Unclear direction - Management, ownership, investor disputes

4. Department tension - Teams are not speaking with other teams

5. Customer service - Customers are not taken care of

6. Home life - Problems at home affect work

Disagreements and tension can be cumulative. One disagreement may be harmless, but how does another disagreement build upon the first?  Once the snowball starts, it changes perceptions and attitudes, and it must be managed appropriately.

Services

Ongoing to Enhance Communication

Facilitation

Guide and navigate internal meetings. Ensures time efficiency, participation, and ideation. Sets agenda, records concerns, focuses on topic.

HomeHelp

Provide assistance to staff for their home, private life (mediation, family meeting facilitation, personal coaching). Confidential.

Training

2 - 4 Hour sessions in subjects related to conflict resolution and communication. Tailored sessions available.

Ventit

External Complaint Pathways and Services. A confidential third-party line to voice concerns, receive tips, and initial more involved services.